She lights up a room without saying a word. She’s a bright light that shines, and she brings her positive attitude to work daily. Patty Osburn has been with Airways since May of 2007, and her dedication and optimism has led her to become an integral part of the International Tradeshow Division here at Airways Freight.

Before starting at Airways, Patty worked as a customer service manager at a nearby grocery store, and would drive by the company every day, wondering what it would be like to work for such a beautiful company. After meeting a few different employees that worked for Airways, she was told about how much they truly loved their jobs and coworkers. It wasn’t long before she found herself working right alongside them. The things she likes most is the people she gets to work with and their overall dedication. She admires the level of professionalism that exists in each department, and how they treat each shipment as a top priority, like it was their very own. She considers the customer service at Airways “top notch” and she is very proud to be part of the team.

Patty was born in Georgia but moved to California when she was a child. She spent a lot of time going back and forth between coasts, and visited many states and locations. She settled in Northwest Arkansas and it has become her home.

Patty married her husband Beau almost 26 years ago and together they have 4 children. One daughter, Alexa, and three sons Dillon, Ty and Zack. Most recently, two of her sons married their significant others and added to their beautiful family.

She loves spending free time with her family and considers herself a homebody. When not staying at home, Patty loves to shop, and travel. Some of the most memorable places she has been to are Hong Kong and Switzerland, which she had the opportunity to visit while representing Airways.

One of Patty’s favorite quotes, reflects her character in every way and is present in her professional as well as her personal life.

“Our lives are not determined by what happens to us but by how we react to what happens, not by what life brings to us, but by the attitude we bring to life. A positive attitude causes a chain reaction of positive thoughts, events, and outcomes. It is a catalyst, a spark that creates extraordinary results.” – Anonymous

Patty has most definitely had extraordinary results, she is every bit an asset to Airways, and her endless positivity is inspiring and very much appreciated.