Employee Spotlight – Brett Parker

Something you would never expect about Brett Parker, is that he was a former Correctional Officer at a maximum-security prison in Huntsville, Texas and that as a rookie, he had to watch and count the inmates on death row. His integrity and fortitude are characteristics he drew from his experience and have been his motivation since.

Hired in January of 1994, Brett had previously been working as a customer service representative at a local car rental company. When he heard about a position opening from his brother-in-law, who was working for Airways at the time, he applied and was hired to work in the Trade Show Division. He heard great things about working for a “new and up-coming” company and his experience in customer service, allowed him to be an excellent candidate for the job. Twenty-three years later, he still loves the camaraderie of his fellow co-workers and the family atmosphere that goes along. Brett is currently working as a Special Accounts Manager and recognizes the value of “always being put in a position to succeed.”. He is appreciative of the great benefits he has encountered while working for Airways, as well as the notable college scholarship program that has helped with his son Jack’s education.

Brett Parker was born and raised in Fayetteville, AR. He met his wife Julie and has been married for twenty-six years. Together they have raised a son who is now a senior at the University of Arkansas.

When not at work, Brett takes great pride in gardening and landscaping. He also loves to play golf, especially with his son Jack. One of his favorite past-times is reading mystery novels, with Harlan Coben being his author of choice. Brett loves most genres of music, and as a lifelong Razorback fan, he loves watching the Hogs play.

Dependable, trustworthy and hardworking, Brett has always lived his life with civility and decorum and prides himself on his marriage along with raising his son. He is respected among his friends and co-workers, and has started preparing for his retirement. (hopefully not too soon).

Employee Spotlight – Craig Luttrell

For the past 23 years, Craig Luttrell has been a fundamental asset to Airways Freight. Starting out in the trade show department, he transitioned to the position he is in today, Manager of the Truckload Division. His industrious and level-headed work ethic, has earned him that title.

After graduating from the University of Arkansas, Craig began his career working for JB Hunt. With his Father being close friends with the Caudle family most of Craig’s life, he spoke about how much he admired the family, and that Airways would be a great company to work for. Having grown up so close to Airways, and his family having several ties within the company, Craig was encouraged to apply.

Born and raised in Northwest Arkansas, Craig was one of three boys. He spent most of his childhood on motorcycles and go-carting. His work ethic was learned at a young age by helping his father build houses during the summer. Both of Craig’s parents have been very influential in his life. They taught him the value of hard work, and the fulfillment that comes from accomplishing your goals. Through skill, perseverance and elbow grease, Craig and his family have never lived in a home that they did not build themselves.

Craig married his wife Mandy in the Spring of 2005 in Niagara Falls, NY with the picturesque water falls in the background of the ceremony. The minister that performed the service was featured on the Travel Channel, because he was well known for marrying couples by the falls. A year or two later, Craig and his wife spotted him on a TV special and said “Hey, that’s our guy”!

Having 10-year-old twin girls, Belle and Evey, life is never ordinary or monotonous. With both of his daughters involved in sports, there is always a volleyball or basketball game to attend. One of his daughters is convinced that football is in her future. As a family, they spend a lot of quality time outdoors; camping, biking and exploring Northwest Arkansas. When Craig is not spending time with his wife and daughters, he likes to go to the gym and de-stress.

In addition to Craig’s work ethic and level headedness, Craig has a fantastic sense of humor. Something his fellow employees love about him. His wit and character are only a minuscule part of what makes working with Craig so delightful. He is mindful, enthusiastic, determined and respectful. He is a commodity in the Truckload division at Airways and it is a pleasure to work with him every day.

Employee Spotlight – Mandy Wood

Never at a loss for words, Mandy Wood is no stranger to conversation. Which makes her perfect for interacting with our customers and representing Airways Freight at trade shows and special events. Something she takes great pride in doing.

Mandy began working with Airways in September of 2004 after previously working at the Wal-Mart Corporate Offices International Division. Through many conversations with a friend, who was at the time working for Airways, she was told about how family oriented they are, and how much her friend loved working for such a great company that took care of their employees.

Mandy put in her application, was hired and it wasn’t long before her determination and productivity led her to the position she is in today. She now travels all over the country to different trade show locations, and gets to meet exciting people and explore different cities, something she knew she was destined to do.

Mandy was born in Beaufort, South Carolina and spent most of her childhood in Hilton Head. She later moved on to Oklahoma, and now resides in Northwest Arkansas. A lot of her childhood memories were of visiting the coast and spending time on the beach. One of her favorite memories was sneaking out to watch The Beach Boys play. Her love for the ocean and living on the coast has never gone away. It’s no surprise that on her vacation days, she loves to drive down to Gulf Shores, Alabama.

While not vacationing in Gulf Shores, Mandy likes to watch sports and loves watching her son Parker play pee-wee football and baseball. She also loves camping, and spending time with family and friends. Mandy loves to go to the movies and enjoys shopping in different cities around the country. She has a great appreciation for fashion and it’s not out of the ordinary to see her dressed in the latest trends.

Mandy met her husband and fellow co-worker Brock while working side by side at Airways. They married in 2007 and together, they have a son. Working alongside her husband has always been fun and exciting, and has never felt any different. They work very well as a team, and it shows in their day to day interactions.

When asked what her most notable accomplishment is, Mandy, without hesitation, says it was raising her two daughters Jourdynn and Heavenly. How her persistence and determination pushed them to be where they are today and grateful she did not fail as a parent. Jourdynn has given her two beautiful grandchildren and Heavenly has gone on to join the United States Air Force to further her education.

Not only is Mandy great at conversation, she also has a hidden passion for singing. One of her favorite quotes is “Sing not because you can, but because you want to”.

Mandy is dedicated, determined and productive. She has accomplished a lot in a short time, and will accomplish much more in her lifetime.

Employee Spotlight – Patty Osburn

She lights up a room without saying a word. She’s a bright light that shines, and she brings her positive attitude to work daily. Patty Osburn has been with Airways since May of 2007, and her dedication and optimism has led her to become an integral part of the International Tradeshow Division here at Airways Freight.

Before starting at Airways, Patty worked as a customer service manager at a nearby grocery store, and would drive by the company every day, wondering what it would be like to work for such a beautiful company. After meeting a few different employees that worked for Airways, she was told about how much they truly loved their jobs and coworkers. It wasn’t long before she found herself working right alongside them. The things she likes most is the people she gets to work with and their overall dedication. She admires the level of professionalism that exists in each department, and how they treat each shipment as a top priority, like it was their very own. She considers the customer service at Airways “top notch” and she is very proud to be part of the team.

Patty was born in Georgia but moved to California when she was a child. She spent a lot of time going back and forth between coasts, and visited many states and locations. She settled in Northwest Arkansas and it has become her home.

Patty married her husband Beau almost 26 years ago and together they have 4 children. One daughter, Alexa, and three sons Dillon, Ty and Zack. Most recently, two of her sons married their significant others and added to their beautiful family.

She loves spending free time with her family and considers herself a homebody. When not staying at home, Patty loves to shop, and travel. Some of the most memorable places she has been to are Hong Kong and Switzerland, which she had the opportunity to visit while representing Airways.

One of Patty’s favorite quotes, reflects her character in every way and is present in her professional as well as her personal life.

“Our lives are not determined by what happens to us but by how we react to what happens, not by what life brings to us, but by the attitude we bring to life. A positive attitude causes a chain reaction of positive thoughts, events, and outcomes. It is a catalyst, a spark that creates extraordinary results.” – Anonymous

Patty has most definitely had extraordinary results, she is every bit an asset to Airways, and her endless positivity is inspiring and very much appreciated.

Employee Spotlight – Brandi Phillips

We’ve all heard her voice at one time or another, she’s the voice on the other end of the phone when you call Airways Freight. Brandi is one of Airways receptionist/PBX Operators.

Always cheerful and willing to help, Brandi Phillips has been with Airways since 1993. She was working in the driver/personnel department for JB Hunt previously, when a friend recommended Airways. She was told to come down after work for an interview, and was hired on the spot. She began working at Airways at the age of 20 and through the years, Brandi has worked there for more than half of her life.

When asked what she likes most about working at Airways, her answer is like most of the other people that work there. “It’s the camaraderie and feeling like you are working with family”. She also loves that it only takes her five minutes to get to work.

Born and raised in Northwest Arkansas, she lost her mother at the age of six, leaving her father to raise her. His strength and perseverance got them through a trying time, and he is easily one of the most influential people in her life.

Brandi settled down in Fayetteville and married her high school sweetheart Brad. Together, they raised a beautiful daughter Britni. Her family members also include a Yorkie named Noah and a Maltese named Moses.

A couple of things you may not know about Brandi, is that she is a rocker at heart! She loves going to concerts and she listens to all types of music. Other things she enjoys to do, are spending time with friends and family, going to the movies, travelling and shopping. She is an avid bargain shopper, and loves to shop at vintage stores, flea markets as well as second-hand stores and she’s always quick to let
you know of a new boutique that’s opened in the area as well.

Brandi considers herself loyal, honest and fun-loving. Everyone else feels the same. She is always quick to assist someone and by the sound in her voice, you can hear her pleasant attitude daily.